At Lebanon Candle Company customer satisfaction is our #1 priority. If your item gets to you and is physically damaged we do offer Returns and/or exchanges. We DO NOT offer returns or exchanges at any time, for any other reason. All returns or exchanges for damaged goods must be made within 7 days of purchasing.
**This policy is only valid for online orders through the Lebanon Candle Company website!*
How to make a return/ exchange for damaged goods:
- Find your order number
- Email photos of the damaged product(s) to firstname.lastname@example.org with your name and your order number in the subject.
*Please be sure to email all images within 7 days of the original purchase date.
Once we receive your email we will be in touch with you in a timely manner.
Thank you so much for supporting our business!